External tools comprise of outdoor publicity media,
broadcasting and print media, and other mass media. The goals and objectives of
the organisation define the type of media to be adopted. The public relations
officers play crucial role in deciding the media and methods of disseminating
information.
1. Press
Print media have a wide reach in the general public. Any
literate person can depend on print media for information. It helps the public
relation departments to connect with a large group of people. Effective public
relation through print media can boom up the image of the organisation in the
general public. Newspaper is widely used by public, private and government
authorities to disseminate the information to the public. It is a cost
effective method with maximum outcome.
2. Radio
Radio is the most popular medium in the country. It can
reach both urban and rural communities. Even an illiterate person can consume
information from radio. It is a personal medium and creates great impact on the
audience. Public relation practitioners can effectively use radio to influence
the public. Radio programs like industrial and business news, discussions,
surveys etc. can be utilized by the public relation practitioners. Apart from
this sponsoring popular programs also will help in creating goodwill for the
company.
3. Television
Television is a highly persuasive and popular medium. It
provides a larger platform for publicity through its audio visual features.
Public relation officers can effectively use television for spreading the
information about the organisation. Television publicity includes sponsoring
popular programs, news and short documentaries about the organisation,
analytical surveys, talks, discussions, interviews, etc. Corporate videos are
also a part of television publicity.
4. Films
Films and other videos create great impact on the viewers.
Many documentaries were made during the Second World War to propagate the
ideologies of Nazi Germany. Night and Fog was one of the most popular
documentary films which emphasized on Hitler’s propaganda. Such methods are
still being used by nation leaders and business men to create an identity in
the public. Business corporations also use films for the popularity of their
organisation.
5. Traditional media
The traditional Media have played a very important role in
solving several emotional problems. In the developing countries where
illiteracy is wide-spread and communications scanty, the folk media assume
greater importance. In India music, dance, drama have always played an
important role in combating destructive elements and in harmonizing emotional
outbursts relating to caste, creed, religion and language issues.
6. Magazines
Magazines are an important medium for product news, feature
stories and pictorial publicity. Business magazines are widely used by
organisations to disseminate information on their new schemes and products. It
is also being used to emboss the image of the organisation.
7. Outdoor media
Bill boards, hoardings, flex boards and posters are the
popular outdoor media. The messages and images displayed on an outdoor media
are large and noticeable. They are attractive, huge and colourful and they can
display the messages round the clock. They are placed along the roads and in
every corner of the streets.
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