Public relations, is a planned process to influence public
opinion, through sound character and proper performance, based on mutually
satisfactory two-way communication. It is the practice of managing the flow of
information between an individual or an organisation and the public. The aim of
public relations by a company often is to persuade the public, investors,
partners, employees, and other stakeholders to maintain a certain point of view
about it, its leadership, products, or of political decisions. It is corporate
shield that the company can wear which would protect the company during adverse
times. Public relations can also be defined simply as the practice of managing
communication between an organisation and its public.
The aim of public relations is to inform the public,
prospective customers, investors, partners, employees, and other stakeholders
and ultimately persuade them to maintain a certain view about the organisation,
its leadership, products, or of political decisions. Public relations professionals
typically work for PR and marketing firms, businesses and companies,
government, government agencies, and public officials as PIO, and
nongovernmental organisations and non-profit organisations.
• Definitions
Public relations are a strategic communication process that
builds mutually beneficial relationships between organisations and their
public. – Public Relations Society of America
It is a management function, which tabulates public
attitudes, defines the policies, procedures, and interests of an organisation,
followed by executing a program of action to earn public understanding and
acceptance. – Ivy Lee and Edward Louis Bernays
The art and social science of analyzing trends, predicting
their consequences, counselling organisational leaders, and implementing
planned programs of action, which will serve both the organisation and the
public interest. - World Assembly of Public Relations Associations, 1978
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